link demo FAQ

Opening an account on link demo involves four steps. First, visit our registration page and enter your username, email, mobile number, password, and confirm password. Second, verify your email by clicking the link we send you. Third, log in and submit your KYC documents—a valid ID and proof of address—so we can verify your identity. Fourth, choose a deposit method from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet and make your first deposit to activate your account. Once KYC is approved, you can access all live-dealer tables, sportsbook markets covering Liga 1 and Piala AFF, slots, and esports games. The approval window depends on document clarity and our review volume.

We at link demo require two documents for identity verification. The first is a valid government-issued ID—a national identity card, passport, or driving license with your photo, full name, and date of birth. The second is proof of current address, which can be a utility bill, bank statement, or official lease agreement dated within the last three months. Upload clear, legible scans or photos of both sides of your ID and a full view of your address document. Avoid blurred or cropped images. Our verification team reviews submissions during standard business hours in Jakarta. If either document is unclear or does not match your account details, we will request new uploads. This process protects both you and link demo against fraud and regulatory compliance issues.

We at link demo offer customer support through multiple channels. You can visit our customer support page on the platform to open a ticket, check FAQs, or view response guidelines. Support inquiries are typically reviewed during standard hours in Jakarta and Jakarta-adjacent time zones. For urgent account issues—such as a locked account or forgotten password—use the account recovery link on the login page. For payment or game-rule questions, open a support ticket describing your issue and include your account username. We aim to respond within standard business-day windows. For legal or policy questions, refer to our terms and conditions or legal notice pages, which cover jurisdiction eligibility and responsible account use.

Yes. link demo accepts deposits and withdrawals via mobile banking, local payment, online payment, and e-wallet, Indonesia's major banking networks. When you initiate a deposit on link demo, select your preferred bank from the payment gateway. You will be directed to your bank's secure interface to confirm the transfer. Withdrawal requests are processed by sending funds back to the bank account you registered during KYC verification. Bank transfers typically settle within standard processing windows; exact timing depends on whether the request is submitted during banking hours and whether your account has completed KYC. We also support instant payment methods like mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment for faster deposits. Bank transfers remain the preferred method for larger withdrawal amounts.

If a deposit fails on link demo, the funds are typically returned to your original payment method within one to two business days. Check your account transaction history on link demo to confirm whether the deposit was marked as failed. If you were charged but the deposit did not appear in your account, open a support ticket with your transaction reference number and payment method. Our team will investigate and either credit your account or confirm the refund status with your bank. For withdrawals that do not complete, the most common causes are incomplete KYC verification, a mismatch between your registered bank account and your identity document, or a temporary processing delay. Verify that your KYC status is approved and that your bank account matches your identity details. If the issue persists, contact customer support with your withdrawal reference number and they will trace the transaction through our payment processor.

Live-dealer tables on link demo are broadcast from our Jakarta studios with professional human dealers. You view the game in real time via multi-camera feeds and interact with the dealer and other players through chat. Our live-dealer range includes blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo, each with multiple table limits to suit different account levels. Slots are software-based games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways—where outcomes are determined by a random number generator. Slots are faster-paced and do not involve a live dealer; you play independently or with automated rounds. Both categories run continuously on link demo. Live tables offer a social, real-time experience; slots offer flexibility and rapid play cycles.

We at link demo reward active players through a tiered loyalty system. As you deposit and play across our platform—live-dealer tables, slots, sportsbook, and esports—you accumulate loyalty points. These points reflect your account activity and can be redeemed for bonuses, cashback, or exclusive table access on link demo. Higher tiers unlock better redemption rates and perks such as dedicated support or invitation-only tournaments around major events like Liga 1 or Piala Indonesia. Your tier status is visible in your account dashboard. The programme is designed to reward consistency, not massive single deposits. Exact tier thresholds and redemption values are listed in your account settings. If you have questions about your current tier or how to advance, contact customer support.

link demo protects your personal information through standard security practices. Your KYC documents, banking details, and account credentials are encrypted and stored in secure systems accessible only to authorised link demo staff. We do not sell or share your personal data with third parties except as required by law or payment processors necessary to complete deposits and withdrawals. Your login password is hashed and never transmitted in plain text. We recommend using a strong, unique password and enabling any available account security features such as email verification for new devices. If you suspect your account has been compromised—unusual activity, forgotten login, or suspicious transactions—contact customer support immediately. Do not share your password or authentication codes with anyone. For full details on how we handle your data, see our privacy policy.